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Telegram is one of the most popular messaging apps in the world, with over 550 million active monthly users. It offers a variety of features and functionalities, such as end-to-end encryption, cloud-based storage, group chats, channels, stickers, and more. But one of the most distinctive and powerful features of Telegram is its support for chatbots. Chatbots are software programs that can interact with users using natural language. They can perform various tasks, such as providing…
In the modern age, marked by the need for instant communication, real estate enterprises are constantly on the lookout for creative means to connect with clients, boost sales figures, and make their operations more efficient. Amid this digital landscape, one technology stands out as a rising star in the real estate sector – chatbots. These AI-powered solutions are no longer confined to the realm of customer service; they have matured into indispensable tools that actively…
One of the most crucial facets of any organisation is customer support. It has the power to create or break your income, consumer loyalty, and reputation. But how do you provide the best customer support possible? Should you rely on human agents or use artificial intelligence (AI) to automate some or all of the tasks? In this blog post, we will compare AI and human support in terms of their advantages and disadvantages, and help…
Learn how to choose the best AI chatbot for customer service by comparing popular solutions and using best practices and tips.
Looking for Intercom alternatives for customer support in 2023? Here are the 16 best platforms that offer features, pricing, pros, and cons.
Learn how to estimate and use your total addressable market (TAM) to grow your business. Find out what TAM is, how to calculate it, and how to use it.